"Outsourcing - to - outsourcing"" in employment service industry: Lithuanian experience

The article is aimed at the establishment of the factors of outsourcing for performance of non-core activities in public and private employment service sectors. According to the research carried out by the authors of this article, the number of the research of this kind is limited due to the specificity of the topic and lack of the data in such transition economies as Lithuania. With reference to the results of the empirical research, it has been established that the main factors determining the choice of outsourcing or having a positive impact on it differ in public and private sectors in Lithuania. Public employment service companies link the positive effects of outsourcing with cost saving while private employment service companies treat positive effects of outsourcing as lower time costs. Poor service quality, interrupted service provision, loss of intellectual property rights and confidentiality flows are the main factors that have negative impact on outsourcing in both sectors. Also, it has been established that employment services are treated as core activities by both private and public companies. Thus, outsourcing of employment services in this case is not practiced or practised very occasionally.