Use this url to cite ETD: https://cris.mruni.eu/cris/handle/007/45305
Pacientų lūkesčių tenkinimas VšĮ Vilniaus greitosios pagalbos universitetinėje ligoninėje
Type of publication (PDB)
Magistro darbas / Master thesis (ETD_MGR)
Type of publication
type::text::thesis::master thesis
Title
Pacientų lūkesčių tenkinimas VšĮ Vilniaus greitosios pagalbos universitetinėje ligoninėje
Other Title
Satisfaction of patients expectations in Vilnius Emergency Hospital
Author
Senina, Marina |
Advisor
Jankauskienė, Danguolė
Other(s)
Židonis, Žilvinas | |
Extent
68 p.
Thesis Defence Date
2005-12-29
Field of Science
Publisher
Kaunas: Lithuanian Academic Libraries Network (LABT)
eLABa
2189889
Abstract (lt)
The purpose of the research – to evaluate satisfaction of patients expectations in Vilnius emergency university hospital. The object of the research. In-patient expectations in Vilnius emergency university hospital. The hypothesis of the research- patient’s expectations are not successfully satisfied because of the organizational problems, their analysis is useful in order to make better organizational work. Conclusions. Patient's expectayions satisfaction is influenced by the structure of resources in healthcare organization and person's (patient's) individual characteristics.
Coverage Spatial
Lietuva / Lithuania (LT)
Language
Lietuvių / Lithuanian (lt)
Defended
Taip / Yes
Access Rights
Atviroji prieiga / Open Access