Analysis of transport performance measurement system

Abstract

Performance measurement is the ongoing monitoring and reporting of program accomplishments, particularly progress towards preestablished goals. Program or agency management typically conducts it. Performance measures may address the type or level of program activities conducted (process), the direct products and services delivered by a program (outputs), and/or the results of those products and services (outcomes). A „program” may be any activity, project, function, or policy that has an identifiable purpose or set of objectives. All high-performance organizations, whether public or private, are, and must be, interested in developing and deploying effective performance measurement and performance management systems, since it is only through such systems that they can remain high-performance organizations. The language of performance measurement includes terms such as effectiveness, efficiency, outcomes, outputs, productivity, quality, and inputs. In one sense or another, all of these terms represent measures of performance, but each measures different aspects of performance. Article deals with analysing the following issue: 1. Definition of performance measurement. 2. Differences between transport performance measurement and transport performance management. 3. Performance management cycle. 4. Characteristics and types of transport performance indicators. 5. Performance indicators for road, maritime, rail and aviation safety. 6. Performance measurement process.