Social technologies for increasing entrepreneurship in public administration organizations

Today`s organizations are increasingly finding themselves in a world characterized by globalization, turbulence and complexity, paralleled with an exponential advancement in information technology (IT). These conditions require flexibility, collaboration, innovation and the courage to embrace uncertainty and ambiguity. Such extreme challenges require radical solutions and the transformation of organization development. Improving efficiency and effectiveness in the knowledge intensive society demands sophisticated technologies – learning from and solving problems with other people in organisations using new technologies. Social technologies (ST) are a powerful tool for holding organizations accountable for their social impact. Information technology has experienced many cycles of innovation, producing always more complex and integrated set of technologies to respond directly to societal needs. The paper presents new management practices using social technologies in public administration organizations for addressing complexity, uncertainty and changes. Drawing on qualitative and quantitative evidence the paper is seeking to improve our understanding of the role of social technologies and to give guidance on how to handle the relationship between technologies and entrepreneurship in public administration organizations.