Elektroninės valdžios paslaugų pakopų ir „E. deimanto“ modelių lyginamieji aspektai

Tikslas – atskleisti elektroninės valdžios paslaugų pakopų ir „E. deimanto“ modelių kūrimo bei taikymo viešojo administravimo institucijose ypatumus ir skirtumus, nustačius šių modelių bendruosius požymius, jais remiantis atlikti elektroninės valdžios paslaugų pakopų ir „E. deimanto“ modelių lyginamąją analizę. Metodologija – nagrinėjant nurodytus elektroninės valdžios paslaugų modelius, taikyti sisteminės analizės, koncepcinės lyginamosios analizės ir dinaminio modeliavimo metodai leidžia geriau atskleisti elektroninės valdžios paslaugų integravimo viešojo sektoriaus institucijose problemas. [...]

self-identification passing from the second to the third levels, while in stages’ models “Lee&Layne” and “Recreation of Public Sector Processes” requirements for self-identification appear in the second stages of providing electronic government services. Having carried out comparative analysis of all models of electronic government services six key features of the model are distinguished, such as possible levels of implementation, attributes of different levels, targeting the customer, targeting the inside processes, possibility to evaluate services, technological background. However, out of six features the main ones are considered to be the feature of targeting at the inside organizational processes of self-government and the feature of targeting at the customer. The implementation of the above mentioned features is identified in the models of “Stages” and “E-Diamond.” Both of them are quite equally targeted at restructuring inside processes and meeting the needs of customers. Assessing the models of “Stages” and “E-Diamond” according to this rather neutral targeting, they can be applied in economically developing as well as highly developed countries, thus can be considered to be universal. All in all, despite which model is used, there are lots of areas, where governments should improve their actions. They should look ahead, if they want to do their best at e-government policy.