The evaluation of innovation in the IT service sector: methodological and empirical aspects

Research limitations/implications — For more comprehensive understanding of innovation in service sector, especially in IT services, the theory of service innovation is necessary. Deeper understanding and perspectives on how innovation benefits the information technology sector should be revealed in further researches and the multi-country analysis is needed. Practical implications — The finding of the paper can be used to improve the development of innovation in information technology service companies and create a model for more exhaustive multi-country empirical researches. Originality/value — The impact of innovation and its development in information technology service sector has not been analyzed thoroughly in previous researches.

Straipsnyje aptariama inovacijų paslaugų sektoriuje svarba, analizuojama inovacijų paslaugų sektoriuje vertinimo kriterijų įvairovė, pristatoma tyrimo metodologija bei atskleidžiami inovacijų vertinimo informacinių technologijų sektoriuje Lietuvoje empirinio tyrimo rezultatai.