Changing paradigm of universities management in competitive environment. Mykolas Romeris University case

Abstract

To be successful is not enough to correctly select what to do, i.e. not enough only to create a good strategic plan. It is also very important to answer the question how to achieve the results sought. Sophisticated, comprehensive process improvement methodologies such as Six Sigma could be a later stage of implementation of quality management, while at the beginning starting with lean manufacturing or sometimes so called “workout” methods, used only in the most important points, gradually increasing the use of tools process improvement range and broadening their scope to all the activities. Process improvement similarly to strategic management should become a part of the organizational culture of the university.