Aspects of social processes within a business organisation for a positive development of organisational behaviour

Abstract

This article presents research on the initiation of changes in organizational behaviour, integration of research consultants and identification of managers’ and employees’ perceptions about the parameters of a collegial model in order to plan social actions by replacing an autocratic model within an organization with a collegial one. The research problem is a survey concerning the change of organizational behaviour when a business company seeks to maintain the quality of services and an effective ratio between the development of business and the quantity of human resources. The focus of the research is a positive development of X business organisation case. The aim of the research is to explore the development direction of X business organisation by highlighting aspects for a positive organizational development. The research objectives are: (1) to evaluate the prospects of human resource development within an organisation (the potential of employees such as employees’ self-orientation; orientation to colleagues; working environment; organizational administration) as a premise for organizational development towards a collegial model by striving to involve and stipulate the participation of employees in the achievement of organizational results; and (2) to evaluate the needs of the employees for self-realization by matching it with organizational aims. Conclusion. The strength of organizational behaviour is the organization of working activity, which refers to procedural aspects of work. The weakness of organizational behaviour is the internal commitment and responsibility of the employees. Discrepancy of organizational behaviour is attributed to the employees’ tendency to evaluate the same aspect of organizational behaviour equally positively and negatively.