Use this url to cite publication: https://cris.mruni.eu/cris/handle/007/32012
Small and medium-sized enterprises’ satisfaction with banks’ business-oriented services
Type of publication
Straipsnis konferencijos medžiagoje kitoje duomenų bazėje / Article in conference proceedings in other databases (P1c)
Title
Small and medium-sized enterprises’ satisfaction with banks’ business-oriented services
Publisher (trusted)
Mykolo Romerio universitetas |
Date Issued
| Date Issued |
|---|
2014 |
Extent
p. 15-23
Is part of
Social transformations in contemporary society : proceedings of an international scientific conference for young researchers [Elektroninis išteklius] / Mykolas Romeris University. Doctoral candidates‘ assosiation. Vilnius : Mykolo Romerio universitetas, 2014, t. 2.
Field of Science
Keywords (en)
Abstract (en)
Practical implications – the findings suggest that banks can create SMEs’ satisfaction with business-oriented services through improving accessibility, quality and price of banking services in the way that best meets customers’ needs. Originality/Value – satisfaction with the banking services concerning SMEs is an important factor influencing the success of commercial banking activities. The present study provides useful information on the factors influencing SMEs’ satisfaction with banking business-oriented services.
Is Referenced by
Type of document
type::text::conference output::conference proceedings::conference paper
ISSN (of the container)
2345-0126
eLABa
3288273
Coverage Spatial
Lietuva / Lithuania (LT)
Language
Anglų / English (en)
Bibliographic Details
27