Digital tools in the public sector as an element of forming a democratic society

Abstract

The evolution of modern society, accompanied by radical social transformations in the world and in Ukraine, is moving in the direction of the concept of an information society. At present, completely new relationships are being formed in the economic, social and spiritual lives of people, which are encapsulated in this concept. Given the degree of elaboration of this problem, as well as its multifaceted nature, this study aims to explore the problem of implementing digital tools in the public sector as a phenomenon of the information society, and to suggest ways to improve the efficiency of the public sector. The subject of research is modern society, which is developing in the context of the globalization of the information space. The object of research is the range of phenomena and processes that take place in the public sector through the formation of the information society. The research methods are determined by the specifics of this research work and the need for a comprehensive and interdisciplinary analysis of the topic. In the study, the author relied on general scientific methods: the comparative-critical method and the principle of typology, the structural-functional method, the systematic approach, the methods of analysis and synthesis, the historical method, the graphic method, and the methods of comparison, generalization and classification. The paper analyzes the features of regulatory and legal support for development in the field of digital participation in Ukraine as one of the 13 important aspects of statehood. The digital tools that can contribute to the involvement of more people at the local, regional and national levels in decision-making processes are highlighted. A number of pilot local and regional concepts in the field of digital democracy are analyzed, and a general idea of the legal framework for the development of digital democracy in Ukraine is formed. The analysis of foreign experience reveals a global trend in the formation of digital participation processes, namely: in most EU countries and the US, integrated platforms for the simultaneous combination of different online and offline activities that encourage more citizens without using additional resources are being created.