Viešojo administravimo institucijų interneto portalų komoderavimo modeliai

Abstract

Operative feedback between authors of publications and readers as well as between readers themselves determines considerable growth of portals with commenting functions. Unfortunately, the advantages of commenting are not used in the portals of public institutions. Therefore, this paper surveys internet commenting influence in the e-democracy development, involving the communities into decision making processes. The paper investigates, if the electronic discussions can support realization of principles of publicity, society interests importance and community involvement into the public management, mainly highlighted in theory of public administration and new public management. The main problem, why commenting functions are not being deployed in the portals of institutions, is inefficiency of commenting process regulation. So far used methods of comments regulation – simple moderation and automoderation – are inefficient (slow, subjective) when there are huge amount of users, consequently, these methods do not fit to the portals of public institutions. This paper surveys new method of commenting regulation – comoderation – which is based on user self-regulation and comment rating, consequently, more efficient. So, adopting of comoderation in the portals could provide a powerful tool for fast and purposeful changing of ideas between officials and citizens. The investigation of commenting and comment rating needs in the portals of institutions is performed due to purpose to confirm hypothesis, that comoderation is adaptable in these portals and it could be one step towards the developing an activity of the public administration organizations. The analysis of the needs also is necessary to define the specifications of the most appropriate comoderation model for the portals of public institutions of Lithuania.