Mačiulis, Šarūnas

One of the most frequently discussed issues in a company life is organizational changes. Scholars and practitioner pay considerable attention to the management, processes and economic effects of organizational changes. Economic forecasts expect a rise in the number of organizational changes. As effects of organizational changes reflect on employees and the latter subsequently effect the organization, we have chosen to research in detail specific employee experiences in an organization planning a merger with another organization.

This paper examines the experiences of personnel managers in Lithuania in solving conflict in the organization. The data were collected by means of a semi-structured interview. A thematic analysis was employed to achieve the goal. The results revealed three common themes: “conflicts caused by changes”, “conflict prevention”, “going through the conflict”. It was established that even though personnel managers use various strategies for avoiding conflict, they became involved, they experience strong negative emotional reactions.