Measuring Resilient Agency in the Age of Human-AI Collaboration: The RAPS Model

Abstract

Organisational instability and technology inconsistency make professional learning a significant yet often neglected challenge. Studies on digital transformation have uncovered a consistent decoupling between technologies and learning capacity (Vial, 2019). In addition, transformational learning theory has not fully grasped the contexts in which the disorienting dilemma is a perpetual rather than a one-off experience (Taylor & Cranton, 2012; Illeris, 2018). Objective. Research aims to develop, validate, and psychometrically operationalise an original conceptual framework, the RAPS model (RAPS) – Resilient Agency through Psychological Safety. The model demonstrates how adult professionals maintain ongoing learning in an AI-saturated organisational space with structural ambiguity. The study seeks to establish the model’s cross-country measurement validity in the Baltic and Nordic Fintech context.